Returns Policy
Eligible returns:
Full priced items: No refunds, only exchanges or store credit based on cost of item
Discounted items: No refunds, only exchange or store credit based on cost of item
FAQ’s:
How do I return my order?
If you would like to return your item, please make sure that it is in the condition it arrived in. The item must be unworn, tags still attached and undamaged in order for our team to accept your return.
Please send us a detailed email with your order number, and reasons for your return to hello@onlyifclub.com. The cost of returning the item is at the customers cost, we recommend you use tracking as sometimes packages can go missing!
Our team will be in touch with you within 2-3 days via email and we will process your return.
When do I have to return my item?
Items must be returned within 7 days of purchase. After 7 days, no returns will be accepted by our team.
Can I get a refund?
Unfortunately we do not offer refunds. If you would like the return your item for a store credit this is allowed. Returned items must still have the original tags and unworn, showing no signs of damage
What if my product is faulty?
If the product is faulty a refund will be allowed. Please email our team with picture of your faulty item and we will be more than happy to offer a full refund or an exchange for another item.
I ordered the wrong size what do can I do?
When purchasing the item make sure that you have selected the right size. If your package comes and you have purchased the wrong size you are able to exchange this for another size store credit.
If you are unsatisfied with your product please send our team an email - hello@onlyifclub.com and we will be more than happy to help you.
Still have questions?
Email Us! - hello@onlyifclub.com